MyTeam
Measured engagement growth
Project overview
MyTeam is an internal HR platform used by ~5,500 employees across multiple teams and regions, supporting engagement, feedback, and day-to-day interactions. While the product included multiple engagement features, the experience lacked coherence. Feedback signals were fragmented across different parts of the system, making it difficult to understand team dynamics and act on them. The work focused on structuring how feedback is captured, surfaced, and interpreted — aligning interaction patterns and making engagement more visible and actionable at scale.
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Approach
Structuring feedback signals revealed that the issue wasn’t visibility — but how the system translates interactions into something meaningful.
Challenge
“For the first time, I feel like this tool helps me, not just HR. It’s clean, fast, and lets me focus on my team — not on filling out forms.”
Sergey Krautsou
Team Lead
Impact
Feedback loops
Structured feedback cycles improved daily team interaction and increased engagement
32K badges in the first week
Recognition system launch drove rapid adoption and peer engagement
+30% user engagement
Improved daily interaction with HR tools through clearer navigation and structured workflows
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